Refund policy
We issue STORE CREDIT ONLY for all eligible returns.
To initiate a return, please use our customer portal HERE:
Shop Wherever You Go Account
We want you to love every purchase from Wherever You Go, but we understand that sometimes things just don’t work out!
Return Timeframes:
- Initiation: Returns must be initiated within 7 days of delivery.
- Shipping: You have 4 days to ship the item back after your return is approved.
- Local Pickup Orders: If you selected local pickup, you must reach out within 7 days of your order being marked as delivered, and you must bring your items back within 4 days after your return is approved.
Non-Returnable Items: The following items are final sale and cannot be returned:
- All Sale Items
- Accessories
- Gift Cards
Late Returns: Items shipped back outside of the 4-day return window (after approval) will be returned to the sender.
Condition of Returned Items: To be eligible for store credit, items must be returned in their original condition:
- With tags attached (if applicable)
- Unworn and unused
- Free of excessive human or animal hair
- Free of smoke smell
- Free of makeup marks or smears
- Accompanied by a receipt or proof of purchase
Damaged Items:
If your item arrives damaged, please contact us immediately with a photo at shopwhereveryougo@gmail.com, and we’ll make it right.
Thank you!
